Rules for the Discovery and quote flows.
The Discovery brief at /discovery and the quote-acceptance flow at /quotes/… have a few specifics on top of our general site terms. They’re short, plain, and worth reading once.
When these apply
These portal terms apply whenever you’re using a Discovery link (whether self-served or sent to you by us) or accepting a quote we’ve sent.
Where these portal terms and our site terms cover the same point, these terms win for portal use. Where you have a signed engagement letter or statement of work with us, that document wins over both.
What you can put in
You can give us:
- Your own description of your brand, your situation, your goals
- URLs of public sites — yours or references
- Images you own, or that you have permission to share with us (screenshots of your own site, photos you’ve taken, moodboard images you’ve sourced and have a licence for)
- Budget, deadline, and stakeholder context
You can’t put in:
- Anyone else’s personal data without their say-so
- Confidential information belonging to a third party
- Images, copy or assets you don’t hold rights to
- Anything unlawful, defamatory, harassing, or hateful
- Malware, executables, or anything you’d be embarrassed to find in our inbox
By uploading, you confirm you have the rights to share what you’ve sent. If something turns out to be infringing, your indemnity to us applies.
Your Discovery link is yours
The token in your Discovery URL is the credential. Whoever has the link can read and edit the Discovery, so treat it like a password. If it leaks, write to hello@wewbd.com and we’ll close the old one and issue a fresh one.
When you submit a Discovery, it locks — we read it, write back, and we won’t edit it from the public side after that. If you need a change, tell us.
Accepting a quote
A quote we send you is an offer to do work on the terms it sets out, valid for the period stated on the quote itself. Typing your name into the acceptance box and clicking “accept” is a binding electronic acceptance — the same legal weight as a signature on a printed page, under the Electronic Communications Act 2000.
When you accept, we record three things as the audit trail: the name you typed, the date and time, and the IP address of the device that submitted the acceptance. Together they evidence that the contract was formed.
Only accept on behalf of someone (or some business) if you have authority to do so. If you don’t, the acceptance is yours personally.
Where it goes
Everything you put into a Discovery or quote is stored in our content store (Sanity) and only accessible to authenticated WBD staff. Email notifications about your submission go to our inbox via Resend. The full processor list is in the privacy notice.
If you change your mind
You can ask us to delete an unsubmitted Discovery at any time — write to hello@wewbd.com with the link.
Submitted Discoveries that don’t lead to an engagement are archived for two years from your last contact with us, then deleted. Accepted quotes have to be kept for six years for HMRC and company-law purposes — see the retention section of the privacy notice for the detail.
Everything else
The general site terms — intellectual property, liability cap, indemnity, governing law, the rest — apply to portal use too. Read those if you haven’t already.